Monday, 4 August 2008

HEL – A sales eye view......

Hi, Stewart T here (Stewart/Stuart is a popular name at HEL). I thought I’d join in on the blogging (first time, so please be nice!) with a little insight into the day to day life of an HEL account manager......

So apart from driving around in a flash car, wearing a flash suit and wining and dining customers everyday what do I do.......surely it can’t be this good all the time!! I’m sure my colleagues in the UK sales department, Carl, Ian and Stuart would agree that it certainly is not. Take last Friday as a typical example........After a day of planning, emailing, and calling to prospective and existing customers, an early start saw me driving down to the south coast to visit a number of industrial sites and a university department for the day.

Lucky, I managed to beat the exodus to the coast on what was one another beautiful English summers day and arrived at my first visit in good time, a meeting with several industrial process safety chemists to introduce some new HEL calorimetry technology. After a successful presentation and discussion it was on to the next meeting with a customer working with high pressure. High pressure is an area HEL is very active in providing solutions for a large variety of different applications. This meeting is less successful and has more of fact finding feel to it, but some useful information for the future is uncovered and relationships are reinforced.

A quick drive across town with a gourmet Tesco sandwich crammed in en route finds me at my third appointment of the day. This meeting is booked with a university professor looking at a new project in the field of nanoparticles, not an area I have a lot of knowledge in but this comes with the territory and fortunately the academic is happy to fill the details in and outline the aims of the project and grant proposal!!

Having completed the formal part of the day’s business face to face with my customers, the next part of the day is more administrative. I slog through details of all the days meetings, quotes and follow-up information is provided and the infamous Blackberry is set to work answering emails that have arrived throughout the day. You really cannot escape with one of them, a real blessing when out on the road, not so good when you get spam from the US at 2 in the morning!

Finally all I have to do is fight my way back around the M25 to get home where a cold beer, dinner and a weekend of cricket awaits me.
The end of another week in HEL sales!

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